Billing Terms and Conditions

Last updated: March 12, 2026

This Billing Terms and Conditions page describes the payment methods accepted on solvyhome.com ("Website", "we", "us", "our"), operated under the name Solvy Home.

By placing an order on our Website, you confirm that you agree to the payment conditions described in these Billing Terms and Conditions.

Accepted Payment Methods

We accept secure online payments through commonly used payment options, including:

• major credit and debit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay

Available payment methods may vary depending on your location, device, or browser configuration.

Payment Security

All payments made on the Website are processed through trusted third-party payment providers.

Solvy Home does not store or have direct access to complete payment card details.

Payment transactions are handled using industry-standard encryption and security protocols, and payment providers follow recognized security standards such as PCI DSS compliance.

Payment Processing

Payments are processed at the time an order is placed.

Orders will only be prepared for processing after payment authorization has been successfully completed.

If payment authorization cannot be completed, the order will not be confirmed.

Declined or Failed Payments

If your payment is declined or cannot be processed, you may wish to:

• verify that the billing information entered is correct
• ensure that sufficient funds are available
• contact your bank or card provider for additional information
• try an alternative payment method

If payment difficulties continue, please contact our support team.

Currency

Prices displayed on the Website may be shown in a selected currency depending on the store settings or checkout page.

The final payment amount will be displayed at checkout before completing the purchase.

Refunds and Chargebacks

Approved refunds are issued using the original payment method used during the purchase.

After a refund has been processed, it may take several business days for the funds to appear in your account, depending on your payment provider or financial institution.

For additional details regarding refund eligibility and return procedures, please refer to our Return & Refund Policy.

Billing Issues

If you experience problems related to payments, billing details, or transaction errors, please contact our customer support team so we can assist you.